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How biy22 Handles Your Personal Information

When you open an account with biy22, we collect only what we need to run your wallet, process payments through bKash, Nagad, or Rocket, and keep your account secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteNo data sold to third partiesSecure account sessions
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biy22 How biy22 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, correct an error, or ask us to remove records tied to your account, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at the address shown in your account settings, or through our help centre contact form. Privacy requests are handled separately from general account queries so they reach the right team without delay.

Live Chat Start a chat from inside your account dashboard. Identify your request as a privacy query and our team will route it to the data handling team.
Email Support Send your privacy request to the email address listed in your account settings. Include your registered mobile number so we can locate your records.
Help Centre Form Submit a written request through our help centre contact form. Select the privacy category so your message reaches the correct team directly.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply encryption across your account sessions and payment flows so that data in transit — whether you are depositing via Nagad or browsing the sportsbook — is not readable by third parties. Cookies on the biy22 site are used for session management and to remember your login state; they are not used to track you across unrelated websites. Your account data is not shared with third-party advertisers, and payment wallet details are processed only through the relevant local payment rail rather than stored on our own servers in raw form.

Encrypted Account Sessions

Every login and wallet transaction runs over an encrypted connection. Your bKash, Nagad, or Rocket details are processed by the payment rail, not stored in plain form on our servers.

Cookie Policy

We use session cookies to keep you logged in and remember your account preferences. No cross-site advertising cookies are placed on your device during a biy22 session.

Data Retention Limits

Payment transaction logs are retained as required by applicable rules in eligible regions. Browsing and session logs are held for a shorter period and deleted on a rolling schedule.

Third-Party Sharing Policy

We do not sell your personal data. Data is shared with third parties only where required to process a payment, resolve a support case, or comply with a legal obligation.

Common Questions About Your Data and Rights

These questions cover the things we hear most from account holders about how their information is used, who can see it, and how to make changes. If your question is not here, reach out through the support paths above.

We collect your name, email, and the mobile number linked to your bKash, Nagad, or Rocket wallet. We do not collect payment PINs or passwords at any stage of registration.

No. Payment authentication happens inside your own wallet app. We receive a transaction reference confirming the transfer, not your PIN or any sensitive wallet credential.

Yes. Send a data access request via email or the help centre form, including your registered mobile number. We will compile and share the relevant records within a reasonable period.

Contact support through live chat or email and submit a deletion request. We will remove non-essential data; some transaction records may need to be retained under applicable legal obligations in your eligible region.

No. Your data is not sold or shared for marketing purposes. It moves to third parties only when processing a Rocket or Nagad payment, or when a legal requirement in an eligible region applies.

We use session cookies for login state and account preferences only. You can manage or clear cookies through your browser settings; disabling them may affect how your account session behaves on the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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